How to Improve Performance Management

22 December 2022 | Blog

Performance management is the process of a manager and their direct reports agreeing on a set of goals, as well as how the employee should be measured against targets. It’s key that the goals are SMART (Specific, Measurable, Achievable, Realistic, and Timely).

 

Managing employees performance is of great importance to any business. It can increase employee engagement and therefore improve business processes and outcomes.

 

When it comes to businesses reviewing their process – there are two main questions to ask and consider – Is performance management happening in your business?, and is the current process working effectively?

 

Hold Regular one-to-ones to get performance management right

Ensuring that there is an ongoing exchange about performance amongst managers and their direct reports is key to any business. We often find that most companies have some form of procedure in place to check-in with employees and ensure they are achieving goals and objectives. However it’s usually on an annual basis.

 

There are issues with assessing performance only once per year. This is because feedback is not given in real-time, and it doesn’t provide sufficient opportunities for employees to improve. There is also little actionable feedback provided. Any underperformance or behaviour issues has already gone on too long and have probably been overlooked. All of which is ineffective for your company and can have a negative impact on your employees’ performance.

 

In addition, we encourage exchanging feedback on performance on a regular basis. At the very least once a month. Including regular discussions as part of your performance management procedure is a great way to keep the lines of communication open. Having regular discussions with your team gives you and your employees an opportunity to discuss any pressing concerns either of you may be facing. It’s also an opportunity to discuss recent successes and potential barriers from stopping any successes. Furthermore, this will provide you with a snap shot of performance and also provide feedback in real-time.

 

Establish objectives and key results

A good and efficient way to improve performance and make it easier to manage, is by linking individual’s contributions to the company priorities and business goals. Alongside the business goals, a set of objectives and key results should be established against each employee as part of your performance management efforts. This should also be specific and personalised to their role within the business. This allows employees to see for themselves how their efforts are making an impact on goal execution which helps improve results. With a measured way of tracking progress, managers can assess performance on an ongoing basis.

 

Invest in your management team

All managers should be focused on improving their employees’ strengths and weaknesses through coaching. To be good coaches, managers should keep performance feedback focused on the future as much as possible. Punishing for past mistakes or underperformance doesn’t facilitate future development. Therefore, they should be treated as lessons learned for the future. Effective coaches use performance management techniques such as offering frequent, specific feedback about what employees can do to start improving right now. To ensure that your managers are coaching their teams, encourage them to ask questions such as “What are you going to get done this week?” And, “What do you need from me?”.

 

Gone are the days where you sit down with people only once a year and discuss performance. This needs to be an ongoing discussion, where regular conversations take place about performance management, giving effective feedback on the things they’re doing well, and the things they need to work on. And if your business objectives change, do you need to realign their individual goals and objectives?

 

Our advice for any business would be to invest in your management team so they can inspire your employees. This will also help them to understand the importance of representing your business. We offer management training and workshops (full day and half day) on managing performance, handling difficult conversations, personal development and much more.

 

Contact Us

If you would like more information on performance management, get in-touch. If you would also like us to help you put a plan in place, please contact us.

Related Topics

Health & Safety at Work: How HR Can Help

Health & Safety at Work: How HR Can Help

As an employer, you have a legal and moral responsibility to ensure that health & safety at work is treated as a top priority. This means putting effective measures in place to identify potential hazards, reduce risks wherever possible, and create a safe working...

Jury Service Employer: Do You Have to Give Staff Time Off?

Jury Service Employer: Do You Have to Give Staff Time Off?

Jury service is a civic duty that many employees may be called upon to fulfil during their working lives. As a jury service employer, it’s important to understand your responsibilities when a member of your team is summoned. From navigating time off requests to...

Spring Statement 2025: £625m Construction Industry Training

Spring Statement 2025: £625m Construction Industry Training

Chancellor, Rachel Reeves addressed Parliament yesterday to discuss Government spending plans as part of the Spring statement. Many employers were hoping for a change to the employer national insurance increase, however, original plans sadly remain. This means...

Fixed Term Contract: Can an Employer Terminate It Early?

Fixed Term Contract: Can an Employer Terminate It Early?

A fixed term contract is a common solution for covering short-term needs, such as maternity leave, seasonal work, or specific projects. While these agreements are designed to run for a set period, questions often arise about what happens if circumstances change. Can...

Effective Employee Retention Strategies to Reduce Turnover

Effective Employee Retention Strategies to Reduce Turnover

In today’s competitive job market, businesses of all sizes face the growing challenge of holding onto their top talent. High employee turnover not only disrupts productivity but also comes with substantial recruitment and training costs. That’s why developing strong...

Are you ready to elevate your HR strategies?

Connect with our expert team for tailored solutions and insights. Call The HR Booth at 01383 668178 or reach out via email at info@thehrbooth.co.uk or use the contact form.

Let’s transform your human resources approach together!

Privacy Preference Center