Employee not turning up for work? What can I do?

9 January 2023 | Absence

Question - What if an employee is not turning up for work / has gone AWOL?

One of my employees failed to turn up for work on Boxing Day when they were due to work and failed to tell us. What can I do?

Answer – Here’s what to do if an employee has gone AWOL

Employee not turning up for work – Unauthorised absence can be deemed fair grounds for dismissal or disciplinary action, but first of all, as an employer, try and establish the reason of the unauthorised leave of the absent employee.  The reasons for the absence may make a big difference in terms of how you handle things.

Things you should consider when an employee is not turning up for work:

  • Are you aware of any personal problems, difficulties at home, or health problems?
  • Have there been any disagreements or disputes involving the employee in the workplace recently?
  • Does the unplanned absence coincide with dates that were refused for holiday or other leave?

You cannot assume that the employee has resigned and you should go through your disciplinary process.  Where the employee has less than 2 years service, and you have a provision not to follow this process providing there are no discriminatory issues at play, such as disability, pregnancy etc.

Not turning up for work and not having a good reason for being absent generally constitutes a breach of contract.

You are perfectly entitled to dismiss an employee on that basis, having first followed the correct disciplinary procedure.  Before moving to disciplinary proceedings, you must attempt to contact the employee, via all available means.  Having received no response, you must then write to the employee inviting them to attend a disciplinary hearing, ensuring that you send the letter recorded delivery to verify whether or not it has been received.

What is the employee’s response to their unauthorised absence?

If the employee responds and subsequently attends the disciplinary hearing, they will have a chance to explain the reasons for their absence and you can make a decision on the outcome of the proceedings.

If the employee does not respond, you should go ahead with the disciplinary hearing in their absence.  You must follow the same steps as though the employee were present.  Once you confirm dismissal, you should also ensure they have the right to appeal.

If you have any questions on this then please get in touch.

Related Topics

Do I Have to Pay Employees for Snow Days

Do I Have to Pay Employees for Snow Days

Do I have to Pay Employees for Snow Days?Do I have to pay employees for snow days? The adverse weather in the UK has brought the public to a standstill. Many of us are worrying about how this will affect pay roll and employee compensation. Regular enforcements of red...

Employee rights in winter: Is Your Business Ready for Winter?

Employee rights in winter: Is Your Business Ready for Winter?

With winter just around the corner, you may want to think about how this can affect your business. This can be a good time to consider employee rights in winter to ensure the colder months run smoothly. Adverse Weather and Employee Rights in Winter It can be helpful...

Can Employees Take Holidays When Off Sick

Can Employees Take Holidays When Off Sick

We get asked HR related questions every day and each week we share our top question of the week that we have been asked here at The HR Booth. In this week’s question of the week we answer can employees take holidays when off sick. Question I have an employee who is on...

How to Make Sure that Sick Pay Doesn’t Become Sick Leave

How to Make Sure that Sick Pay Doesn’t Become Sick Leave

People get ill all of the time but you need to make sure your staff aren’t abusing any sick pay benefits you offer. According to the latest research, the average UK worker is absent from work for 8.4 days a year, costing businesses around £12 billion, which works out...

Dismiss due to long term absence or defer?

Dismiss due to long term absence or defer?

Do we need to offer an employee another role in our organisation or can we dismiss due to long term absence?We get asked HR related questions every day and each week we will be sharing our top question of the week that we have been asked here at The HR Booth. This...

Are you ready to elevate your HR strategies?

Connect with our expert team for tailored solutions and insights. Call The HR Booth at 01383 668178 or reach out via email at info@thehrbooth.co.uk or use the contact form.

Let’s transform your human resources approach together!